Welcome to our Bilston funeral home. We understand losing a loved one can be hard. Rest assured we will be by your side to guide and advise you when you need it, so you will not have to make the difficult decisions alone.
We have a long heritage that dates back over a century ago and we will use our experience and knowledge of the local area to help you arrange a beautiful service for your loved one.
The original founder of this funeral business, F.W. Collins, was once the director of Bilston Town Bowling Club which is one of the most prestigious competitions in Staffordshire. We are now under the Jennings group, but we still keep to our heritage.
We have two private Chapels of Rest that you can use to spend some time with your loved one peacefully, before the day of the funeral.
With two packages available, we will be able to arrange the funeral you have in mind for your loved one.
If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.
The Attended Funeral provides a tailored and dignified goodbye for your loved one. Whether traditional or contemporary, you can pay your respects in the supportive company of family and friends.
Attended Funeral
£2,495
(Includes our Park Coffin)
Plus estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister
£1,239
Total estimated cost excluding optional extras
£3,734
The estimated costs above are for cremation only. You can view our standardised price list for a guide, or alternatively call us to discuss a burial.
The Unattended Funeral is a lower cost option that allows family and friends to remember your loved one in their own way, without the need for a traditional service or ceremony.
Unattended Cremation
£1,295
(Includes our Park Coffin)
(Includes cost of cremation)
Total estimated cost excluding optional extras
£1,295
The estimated costs above are for cremation only. You can view our standardised price list for a guide, or alternatively call us to discuss a burial.
The Attended Funeral provides a tailored and dignified goodbye for your loved one. Whether traditional or contemporary, you can pay your respects in the supportive company of family and friends.
Attended Funeral
£2,495
(Includes our Park Coffin)
Plus estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister
£1,239
Total estimated cost excluding optional extras
£3,734
The estimated costs above are for cremation only. You can view our standardised price list for a guide, or alternatively call us to discuss a burial.
The Unattended Funeral is a lower cost option that allows family and friends to remember your loved one in their own way, without the need for a traditional service or ceremony.
Unattended Cremation
£1,295
(Includes our Park Coffin)
(Includes cost of cremation)
Total estimated cost excluding optional extras
£1,295
The estimated costs above are for cremation only. You can view our standardised price list for a guide, or alternatively call us to discuss a burial.
The staff were very helpful , friendly and professional in helping organise my mom’s funeral.Nothing was too much trouble for them, they kept in contact and informed us about every step.Thank You again.
Response from Jennings
I am pleased to hear that our team were so professional and caring to your family. We pride ourselves in maintaining the highest quality of care for our families. Thank you for your review
Mrs Elaine G.
August 19, 2022
My experience of F W Collins when arranging my fathers funeral was exemplary.
From taking my father into their care through to the day of the funeral their service communication and support was amazing. What felt very overwhelming at the outset quickly became much easier and with the help of Carol and Sharon I was able to fulfill all of my fathers wishes on the day.
Response from Jennings
Thank you for taking the time to send your online review to us. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Mr James B.
February 23, 2022
An exceptionally caring and professional organisation, a great help at such a sad time.
Response from Jennings
We really appreciate you taking the time to share your feedback and being open with us about the service we provided.
Mr Peter T.
February 17, 2022
The service provided by Carol was professional and understanding.
She gave all the details in a clear and unambiguous manner. Everything I was told happened and there was never any doubt as to what would happen and when.
Response from Jennings
Thank you for leaving a review online for F W Collins & Son Funeral Directors. We are thankful to the team for making your special day so personal.
Mr Barry H.
November 22, 2021
The Service on the day of my Mother’s funeral was top class and very respectful by everyone concerned, and I very big Thankyou goes out to the Dignity team.
Response from Jennings
Thank you for entrusting us with the care of your Mother, our team are here to provide the highest level of service for you and we are happy this was achieved. I am glad that you and the family were well cared for.
Mr Peter B.
November 9, 2021
Excellent customer service. Dealt with everything in a timely and compassionate manner. Thank you
Response from Jennings
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Mrs Ellen L.
October 15, 2021
Dignity funeral directors have been wonderful. Mom had a prepaid funeral plan which helped me when making financial decisions . The staff especially Toni, Les and Holly and staff were brilliant throughout. We chatted with Carol too, on a few occasions but dealt mainly with Toni. We were talked through the process and felt that Toni was a good friend to us as well as guiding us with funeral plans, flowers, music, order of service and collecting Mom's ashes. We wished to view Mom's body and this was well organised too
.
On the day Holly and staff were excellent. Everything went to plan. Les (The Vicar)delivered a lovely service and a warm tribute to Mom. We could not have had a better funeral for Mom and send our grateful thanks for the help we received throughout the whole process. I would highly recommend this company for their dedication to us, (the client) in our time of grief. Thank you Dignity you gave us a perfect funeral for Mom. A prepaid plan is definitely worth thinking about.
Response from Jennings
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Miss Anita S.
August 5, 2021
What can I say, from our initial call to the actual funeral directors, the service this company give is outstanding. Toni made us feel at ease and was very professional in her advice, and so friendly we felt like we had known her for years. At the chapel of rest she led us in to see our late father and let us take as much time as we needed to say our goodbyes. On the day of the funeral Gareth (I think his name was, I was in such a state I'm not sure) and his team were fantastic, they did all and more than we asked of them and were always very supportive, especially when I in particular was inconsolable. We could not have asked for a better company to look after our father the way that F W Collins and Son did. Even now, 6 weeks after the funeral Toni has been brilliant in her after care support to me and my family. I cannot recommend this company enough, I personally don't think there is another Funeral Directors that come close to the service we had. If there was a hundred star rating, they would get it from us.
Response from Jennings
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Mrs Kaye R.
June 30, 2021
Thank you to FW Collins for the way they handled my mother's funeral. Sue, Carol and Gavin were the staff I dealt directly with. They were very caring and professional and went above and beyond to make sure everything went well. I would have no hesitation in recommending F W Collins. Kaye Rastall
Response from Jennings
I am pleased to hear that our team were so professional and caring to your family. We pride ourselves in maintaining the highest quality of care for our families. Thank you for your review.
Mr Darrell C.
May 13, 2021
An excellent service from start to finish. Carol, in the office, was really helpful in arranging the funeral. She organised everything from the flowers, to the cars, the minister, the obituary in the newspaper and the scattering of the ashes. The funeral was conducted with precision, respect and sensitivity. The lead funeral director was exemplary in the way he managed the whole event
Response from Jennings
It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Mr Samuel M.
May 6, 2021
Graceful. Helpful under difficult circumstances
Response from Jennings
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Mrs Tracey T.
April 14, 2021
We could not fault at all the level of customer service and compassion we received from Carol when dealing with my Dad's funeral.
Whatever our requests, Carol always answered our queries in a very timely manner.
Carol certainly made what is such a difficult time, much easier for us which we were very thankful to her for.
Response from Jennings
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Mrs Susan C.
March 31, 2021
Thank you so much for your care and dignity at a difficult time, even more so with the effects of the pandemic. Carol and Sharon I cannot thank you enough for your compassion and kindness. Truly a professional team with only the thoughts of the family and the love one they have lost.
Response from Jennings
We are grateful of you using our services to provide something special for your loved one. The team will be very pleased to hear that their care and support made a difference to your family.
Mr Antony F.
February 13, 2020
I would highly recommend F W Collins following my experience of them carrying out my dad's funeral, from my first point of contact with them everything was carried out with the highest level of sympathy,dignity and respect for my family and my dad. I would not hesitate in recommending them to anyone. Thank You So Much
Response from Jennings
I am glad you chose F W Collins & Sons Funeral Directors to look after your Father and you and the family were well cared for.
Mr Derek L.
January 6, 2020
I was happy with the funeral arrangements carried out by F W Collins & Son for my late brother, they also carried this out for my father in 1980 and my mother in 1993, always showing great respect and dignity and always very helpful, thanks to all involved.
Response from Jennings
We appreciate you sharing your experience with us. Your comments will help us to ensure we are able provide the right level of care to our families.
Mr Denis S.
November 7, 2019
On a heartbreaking day for us, I can only lavish praise on the staff of F W Collins & Son, Bilston. They talked and guided us through everything required and were never in a rush. The entire process of the funeral was dealt with sensitively and very professionally from the first office meeting to the day of the burial. One of the ladies from the office stood outside and bowed as the funeral cars passed on the way to church. We received a quality service and the whole day will live long in the memory.
Response from Jennings
Thank you for the kind comments posted on your online review. I am glad that you found our staff to be informative and reliable and that our staff went above and beyond to deliver the service you expected.
Mr Wayne C.
September 20, 2019
Carol was so in tune with what we required was personal couldn’t help us enough
Her persona what she gave off came across as friendly and helpful. on the day of the funeral everything went according to plan and with dignity and care for my loved one
Would recommend
Response from Jennings
Thank you for taking the time to send your online review to us. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Response from Jennings
I am pleased to hear that our team were so professional and caring to your family. We pride ourselves in maintaining the highest quality of care for our families. Thank you for your review